FAQ

Payroll software FAQ

Straight answers about what Swastik Payroll does, what it doesn't, and how getting started works. Can't find your question? Ask us.

Product

What is Swastik Payroll?

Web-based payroll and HR software for Indian organisations. It manages employees, attendance, leave, salary structures, loans, advances, bonuses and incentives, calculates monthly salary with PF and ESIC, and produces payslips and statutory files.

Does it work on mobile phones?

Yes, in the phone's browser. Employees can check attendance, apply for leave and view salary slips, and employees you allow can punch in from their phone with GPS location. There is no separate app to install.

Can we set up our own salary components?

Yes. Components can be a fixed amount, a percentage of base salary or a multiplier, applied monthly, daily, yearly, on Sundays only, on working days only, or by a rule. Each is marked as an earning or deduction.

We have several branches. Is that supported?

Branches and teams can be organised as departments and sub-departments, with reports filtered by each. If you run payroll for separate legal entities, tell us during the demo so we can advise on the right setup.

Does it include anything besides payroll?

It includes an inventory module for items, stock movements, transfers and low-stock reports, which some organisations use alongside HR and payroll.

Payroll and compliance

Does it calculate PF and ESIC?

Yes. The monthly statutory report shows EPF, EPS and EDLI wages and contributions and ESIC for eligible employees. You can download an EPFO ECR v2.0 file and an ESIC contribution sheet. See PF management and ESI management.

Does it file PF, ESIC or TDS returns?

No. Swastik Payroll prepares the figures and files; uploading, generating challans and paying happen on the EPFO and ESIC portals with your own login. TDS returns are filed by you or your CA.

How is TDS handled?

TDS is recorded as a deduction on monthly salary and appears on the payslip and payroll report. Swastik Payroll does not compute income tax or generate the annual TDS certificate. Our free salary TDS calculator helps you estimate the amount.

What about professional tax and gratuity?

Professional tax can be set up as a fixed deduction component. Gratuity is not calculated inside the product; use the free gratuity calculator.

Can we pay salaries by bank transfer?

Each employee's payment method, bank and account details are stored on their profile. The monthly payment report lists amounts by bank or cash and exports to CSV for your bank process. It is not a bank-specific upload file.

What if a salary was paid short?

Salary reconciliation compares what was paid with what was payable. A shortfall is added as arrears to the next month, and payment status can be marked paid, partially paid or held.

Attendance and leave

Which biometric machines work with it?

Swastik Payroll syncs every minute from biometric attendance systems that store punches in a database, using the first punch as in-time and the last as out-time. We confirm compatibility with your device during the demo.

Can staff mark attendance from their phone?

Yes, if you enable it for them. The punch records GPS location and waits in a verification queue; it counts only after HR approves it.

How does leave work?

Employees apply for casual, sick, earned, unpaid, maternity or paternity leave, including half days, and staff approve or reject. Casual leave accrues on the 1st of every month and carries forward. See leave management.

Data and security

Who can see salary data?

Access is role-based. Super admins see everything; each staff user gets specific view, manage or approve rights for salary, attendance, inventory and reports; employees see only their own records.

How is the account protected?

The site runs over HTTPS, accounts lock for 30 minutes after five failed sign-in attempts, changes are recorded in an audit log, and approved salary months are locked against editing.

Can we take our data out?

Reports export to Excel or CSV, and a super admin can download a full compressed database backup at any time.

Getting started and pricing

How do we move our existing employee data?

Employees can be imported in bulk from a CSV or Excel file using the sample format provided. Salary structures and rules are configured with our team during implementation.

How much does it cost?

It is quoted as a one-time implementation with annual support, based on your employees, locations, devices and rules. See pricing.

Can we connect it to other software?

Swastik Payroll has a REST API secured with tokens covering employees, salary, attendance, inventory and reports. Tell us what you want to connect during the demo.

Still have a question?

Call, WhatsApp or book a demo. An engineer will answer it using your own payroll rules as the example.